The location and room were perfect and the staff were very friendly and helpful. Book a room with a balcony if you can. We watched a parade from our balcony and people watched in the evening. The church is lit up at night and is a beautiful view!! The room is clean and the bed is comfy!
Tammy
październik 2023
Clean room, comfortable bed. Staff at reception were very friendly and helpful. Breakfast nice. There is a restaurant on site, I did not eat there but the food looked good. I was ill one day, suffering with Acute Mountain Sickness and reception called to see if I wanted any breakfast, they then delivered me a banana which was good of them. My room overlooked the main square with a balcony opening out onto a view of the cathedral. The main square felt quite noisy at night with a band playing but I was going to bed early due to not feeling well. The hotel arranged a taxi to collect me from the bus station and then to drop me off at Juliaca airport at the end of my time there. The prices seemed steep compared to the rest of Peru, so I am unsure if that was as I booked it through the hotel or if the prices in this region were more money. Nice, clean and comfortable hotel that I would book again if I return.
Kate
sierpień 2024
It was so nice to have a hot bath, clean, comfortable and warm room we actually moved here after spending a night at another hotel that was supposed to have a bath which was the main reason of our booking having been on the reed islands for a few days. Really wish we'd stayed the 2 nights here as this was much more up there at almost the same cost and it was right on the plaza, fiestas happening all that day around there but it was quiet at night. They even let us check in early 10am as our room was ready waiting for us which was a bonus, we had an early start to catch a 6am bus the next day and the nice girl on reception offered to order us a pack lunch which was perfect, they also booked us a taxi to take us to the bus depot. There is help yourself free coco tea in the reception and the staff are all friendly and helpful. It's a great spot for visiting Puno or just a sleep over for your next stop.
Elizabeth
wrzesień 2024
Great location right on the main plaza of the town making everything walking distance from the hotel. Has elevators which makes carrying your items very easy. Staff is very helpful in arranging tours and taxis. Breakfast served in the morning.
Monique
styczeń 2025
Wonderful central location with a balcony overlooking the city square. Staff were friendly.
Jack
styczeń 2025
Location was great as it’s on the main square. There were several parade on the square over our stay which was good to see. The room was clean and beds comfortable. There was also a bath in the bathroom which was useful after a long day sightseeing. Breakfast had lots of choices.
Philip
grudzień 2024
The staff was helpful and polite in particular Edy by providing usuful information about Puno. The location is convenience to stroll around Plaza de Armas and surrounding neighborhoods.
Jose
styczeń 2024
The location of the hotel was good, right on the main square and close to lots of restaurants etc. The room was spacious and comfortable. The bathroom was fine with a good shower and plenty of hot water. The staff were very welcoming and helpful. They provided a boxed breakfast for us on the day of departure as we were leaving so early.
Raymond
listopad 2023
great cost-benefit. Comfortable and clean room, good beds, hot water. Good breakfast and wi-fi. possibility to let luggage while you’re on Titicaca lake trip
Leonard
grudzień 2022
The location which is in the heart of the plaza, was beautiful. The room included a balcony and allowed us to sightsee. The breakfast was the "average" type we found at other locations.
Alex
październik 2023